WD Lab Report

Frequently asked questions.

Everything lab owners ask before switching – answered plainly. Can’t find it? WhatsApp us and a real person replies.

WD Lab Report is Windows software for one pathology lab computer. It books the patient and the tests, prints a receipt and tube labels, takes the results, and stores the PDF on that computer. It also keeps doctors, agents, prices and the day’s accounts. Webforest Digital makes it.

Booking, result entry, printing and accounts run on the lab computer. They do not need a server. The program checks the licence when it starts, then about every 24 hours while it stays open. If the internet is down, it keeps working for 15 days after the last successful check. After that it shows a lock screen until the computer connects and you choose Check again. Sending a report on WhatsApp also needs the internet.

It is for a lab that does this work on one Windows computer: a small pathology lab, a diagnostic centre, or a doctor’s own clinical lab. One licence key is for one computer. It is not a multi-branch cloud system.

Windows 10 or Windows 11, 64-bit. The window uses Microsoft Edge WebView2. Windows 11 already includes it. Windows 10 needs Microsoft Edge. You need a printer for paper reports. WhatsApp sending needs Microsoft Edge or Google Chrome on that computer, so the lab can scan a QR code and link its own phone.

The catalogue opens with 101 tests and 216 parameters across 18 departments. You can change a price or a range, and you can add a test, on the Test catalogue screen. Moving a patient list out of old software is not part of the standard licence. Ask us if you want that done as a separate job.

The setup file is WD.LAB.REPORT-Setup.exe. The first screen asks for the laboratory name, a user ID, a password and the licence key. The key is checked online before the desk opens. After that you add the logo and signatures in Laboratory settings. We do not promise a number of minutes. Call us if you want to do the first setup together.

One key works on the computer it was activated on. A second computer is accepted only after that key is released and entered again. This version is not a multi-user program on a local network.

Call or WhatsApp +91 79035 54767, or write to hello@webforest.digital. Say the lab name and whether you want 1 month, 6 months or 1 year. We confirm the amount before you pay. The prices on the pricing page include GST.

While the key is valid, System, Software update can install the release we publish. An update replaces the program. Patients, bills, prices, reports and the licence stay on the computer. When the key expires, ask us what the next plan includes.

Take backups while the computer is healthy. System, Database backup saves an encrypted .wdlr file. On a new computer, install the software, restore that file, and ask us to release the key so it can be entered again. We cannot rebuild records that were never backed up.

Ask us when you are ready to pay. We issue a GST invoice for the purchase. The amount on the pricing page includes GST.

Patients, results and bills are stored in a database on your computer. We do not receive that database. A backup you download is an encrypted .wdlr file. Keep another copy, for example on a pen drive. We can see a record only if you send a backup or stay with us on a remote session for a problem you asked about.

Phone and WhatsApp +91 79035 54767, and hello@webforest.digital. Monday to Friday, 9:30 AM to 7:00 PM, and Saturday, 9:30 AM to 5:00 PM, India time. Sunday is closed. A remote session is possible if you ask and stay at the computer. A visit to the lab is not included unless we agree it in writing.

Yes, on every plan. Laboratory settings hold the name, logo, address, header and footer colours, a watermark, and the technician and pathologist signatures. The report is an A4 PDF. Eco mode keeps the next test on the same page. The patient block includes a barcode of the order number. There is no separate verification QR on the report.

The user manual on this website names every screen and button. Support can walk through the first booking with you on a call. We do not ship a set of video tutorials inside the software, and a live training session is not an automatic part of the price.

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Talk to us before you install.
The records stay on your PC.

Install WD Lab Report on the lab computer, enter the licence key, and print a report with your lab’s name on it. Call us if you want to do the first setup together.

  • Windows 10 or Windows 11, with Microsoft Edge
  • Call us if you want help with the first setup
  • GST invoice with every purchase